Lab Prints Digital StudioCandid Color Systems® offers and supports the Digital Studio program by Lab Prints. This program allows users to present images, create custom products, submit orders to the lab, create both digital and traditional albums from hundreds of templates, and much more! Lab Prints is only used for submitting manual orders from the Professional Portrait line.
There is no cost to purchase or lease the basic version of this software from Candid Color Systems®. Prices for additional features and modules are set by Lab Prints. There are two options for Lab Prints support from Candid Color.
1) Monthly Support- $50/month
This monthly service includes unlimited basic support and training. It does not include any support that requires travel. Customers must notify Candid Color in writing for any request canceling services. Requests to cancel the monthly support option will apply to the upcoming month.
2) Hourly Support- $35/hour, or portion thereof, minimum 1 hour.
Customers will be charged for support at the above rate on a per incident basis that goes beyond the basic training offered by Candid Color.