Need to reach someone at Candid Color Systems® but aren't sure who to call? Check out the list below and get the right information to reach the people you need to talk to!

Who to Contact

Need to reach someone at Candid Color Systems® but aren't sure who to call? Check out the list below and get the right information to reach the people you need to talk to!

Technical Support Hours - For software questions and training, equipment rentals, photography training etc.
  • Monday - Friday - 8 a.m. - 5 p.m. CST
  • Saturday & Sunday - Closed
After hours and weekend help available for software emergencies only

Customer Service Hours - For all questions concerning order status, reorders or ordering supplies.
  • Monday - Friday - 8 a.m. - 5 p.m. CST
  • Saturday & Sunday - Closed
To reach a Candid Color Technical Support or Customer Service Representative call 1-800-750-0494 and:
  • Select Option 1 for Customer Service
  • Select Option 2 for Technical Support
Customer Development - For all questions concerning new accounts, custom products, marketing solutions, etc.
  • Monday - Friday - 8 a.m. - 5 p.m. CST
  • Saturday & Sunday - Closed
To reach a Customer Development Representative call 1-800-336-4550 and: